Enhance Your Profits with Warranty Management Software

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 by the manufacturer will provide the best performance for a certain period. If any defect or malfunction occurs in the product within the warranty period, then the cost of services or replacement will be carried by the manufacturer.

 

Long gone are the days when the warranty was considered to be an expense for customer satisfaction. In the past, providing a warranty and the cost that it entails were considered to be an investment towards building a stronger customer relationship. With the changes in businesses, the warranty system has been converted into a separate revenue system. By the end of 2020, the warranty system is expected to grow from USD 1.7 billion (in 2015) to USD 3.4 billion. A proper warranty management system can not only benefit you by providing customer satisfaction but also increase your revenue.

 

Advantages of a seamless Warranty Management Software

If you are pondering why you should invest in warranty management software, then read on. Here are all the benefits that you can gain by employing a top-notch warranty management system.

 

  • Enhance customer satisfaction:

A warranty management software records the previous data such as past purchases and claims made by a customer. The integration of data lets you act faster on a claim, increasing customer satisfaction.

 

  • Prevention of fraud claims:

The software keeps track of duplicate claims or claims that are made past the warranty period. It deleted any space for mistakes that were possible with a weak warranty management system. With warranty management software, you can save up to 2-3% of claim costs. 

 

  • Reduction of the backlog:

The biggest issue that a weak warranty management system creates is a tremendous warranty claims backlog. It may result in decreased customer approval. With the software, you can clear the backlog with efficient communication.

 

  • Save time:

Once you employ a warranty management solution, you can save at least 30% of claim processing time with the records and past data presented to you comprehensively.

 

Why Get Holistik On-Board for Warranty Management?

 

Holistik provides you with end-to-end warranty lifecycle management that makes sure that you get more profits and customer satisfaction at the same time. The company provides automated warranty management software that filters fraudulent and fake warranty claims, saving your time and energy. With the system, you can keep track of all queries while minimizing errors. 

 

  • Communication:

Their solutions offer to reach out to the potential and targeted customers with promotional messages that can help you boost communication and interaction with the customers.

 

  • Real-time action:

With their warranty management software, you can keep track of the warranty claims and assess them. This feature lets you have complete transparency throughout the transaction while letting you take real-time actions as required.

 

  • Compatibility:

They aim to save our client’s time and resources by providing compatibility with tools such as ERP, CRM, and BI. Their services and software can integrate with these tools to provide you a seamless experience.  

 

  • Reduce Warranty Costs:

With the warranty management process provided by Holistik, you can now track and delete paper-based, fraud, or out of warranty claims.

 

Holistik is a globally trusted brand that provides world-class services to its clients. With their warranty management system, you can experience a boost in your revenues while enhancing customer satisfaction as well.

 

Source Link: http://teemey.com/2020/11/enhance-your-profits-with-warranty-management-software/

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